- Making a complaint
- News and events
- About us
21st September 2017
Update December 2017: For more information about investigations into disability service provision at the time of a person’s death, please see blog entry dated 15 December 2017. Click here to find out more.
The Disability Services Commissioner (the Commissioner) has today received a new referral from the Minister for Housing, Disability and Ageing, Martin Foley MP, which replaces all previous referrals.
In accordance with section 16(c)and 128I(2) of the Disability Act 2006 (the Act), the Minister has requested that the Commissioner inquire into and, at the Commissioner’s discretion, investigate any matter relating to the provision of services (including abuse or neglect in the provision of services) by disability service providers identified in the following:
The purpose of these inquiries and investigations is to improve the services that are investigated, or to understand issues in the services being investigated in order to develop service improvements in response to those issues.
When conducting an investigation under this referral, in accordance with section 1281(4) of the Act, the Commissioner may consider any action the service provider should take to improve services and provide a Notice to Take Action.
The Commissioner has also been requested to include in his annual report:
This report will not identify any individuals or entities involved, unless they have failed to comply with a Notice to Take Action.
This referral is to take effect from 12 September 2017 until 30 June 2019.
Level 20, 570 Bourke Street,
Melbourne, Victoria, 3000 Australia
Call for enquiries or complaints - 1800 677 342
Email for enquiries or complaints - firstname.lastname@example.org