3rd August 2016
In August 2016, Jodie and Dina from the Disability Services Commissioner (DSC) Capacity Development team attended the 2016 Disability Recreation and Respite Expo at Kingston City Hall in Moorabbin. The expo was designed to allow people living in southern areas of Melbourne to find out more about recreation and respite opportunities in the area.
We spoke to a lot of people that day who were interested in three topics in particular:
- Can we complain to you?
- When / what is happening with the NDIS?
- How do I complain?
Are you wondering about the same things? Our answers are below!
Can we complain to you?
If you have a complaint about the provision of a disability service in Victoria, you can come to us! This includes respite services and most recreation services. Click here for more information about the types of complaints we can and can’t take.
When / what is happening with the NDIS?
For those living in Southern Melbourne, the NDIS will begin rolling out on 1 September 2018. It has already been rolled out in Barwon and is being rolled out now in North-Eastern Melbourne. You can find roll-out dates and more information about the NDIS in Victoria on their website.
How do I complain?
DSC recommends that you call us on 1800 677 342 if you want to make a complaint. We can also take complaints by email, TTY, National Relay Service, Skype, and can organise translators for those who need one. More information can be found on Making a Complaint.
DSC attends public forums, expos and other events regularly to increase community awareness of DSC and the right to make a complaint. Find out more about what DSC does.