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Telephone: 1800 677 342

Launch of new Disability Services Commissioner website

10th October 2016

The Disability Services Commissioner (DSC) has launched a new website after research showed that a growing number of their website visitors were using mobile and tablet devices to access the website.

Anthony Kolmus, DSC Capacity Development Manager, said “In a twelve month period, we saw a 20% increase in the number of people accessing our website using mobile devices. However, the old DSC website wasn’t optimised for mobile or tablet devices which made it very difficult for people to find what they were looking for.”

“It was clear that we needed to make improvements to increase accessibility for our visitors. That’s where this new redesigned website comes in. We consulted with a range of stakeholders including people with a disability, their families and service providers. In the end, the final layout of the new site was significantly influenced by what people told us they wanted.”

The new redesigned DSC website features:

  • Full mobile and tablet responsiveness across devices
  • Accessibility features such as text size choice, colour contrast and more
  • Information about making a complaint in twenty different languages
  • A new DSC news blog

Laurie Harkin AM, Disability Services Commissioner, said “We’re committed to ensuring that Victorians with a disability have easy access to an independent complaints process. Our refreshed website will make it easier for people to find out more about their rights as a user of disability services.”

Want to explore the website? These quick links might be helpful for you:

To provide feedback about our new website, please contact us.

DSC is working with Vision Australia’s Digital Access team to ensure this website meets WCAG 2.0 Accessibility Standards.

Level 20, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au