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Telephone: 1800 677 342

Restricting access to care facilities

A person in a wheelchair waving hello

22nd April 2020

The Chief Health Officer is restricting access to facilities where vulnerable Victorians live and receive care. This will help protect elderly people, those with disability, people experiencing homelessness, and children and young people in secure welfare services from the spread of coronavirus (COVID-19). People who live in these care facilities are especially vulnerable to the transmission of coronavirus, and may be critically at-risk if exposed.

Key restriction include (but are not limited to)

  • no more than two people can visit a resident together to provide care and support
  • each resident can have no more than one visit (of up to two visitors) each day
  • visits must be for no more than two hours.

Find out more here Find out more here.

Level 20, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au