- Making a complaint
- Abuse prevention
- About us
Dr Lynne Coulson Barr is the Acting Disability Services Commissioner.
The Commissioner is an independent oversight body for the Victorian disability sector and has responsibility for handling complaints, oversight of critical incidents, and conducting investigations into allegations of abuse, assault, and neglect.
The Disability Services Commissioner (DSC) was established in 2007 under the Disability Act 2006 to act as an independent complaints body, providing a free and confidential complaints resolution process. The Disability Amendment Act 2017 enhances the role and powers of the DSC and now allows for greater investigation, inquiry and inspection powers.
The Commissioner is supported by the Deputy Commissioner Anthony Kolmus and staff members in our Resolutions, Investigations, Systemic Review, Capacity Development, Legal and Executive Services teams.
The Commissioner is empowered by Section 16 of the Disability Act 2006 to perform specific functions. These include (amongst other functions):
Section 17 of the Disability Act 2006 sets out powers the Commissioner may use in performing functions under the Act, including:
In addition to the above functions and powers, the Commissioner also has the power to conduct Commissioner initiated investigations (Section 128B), appoint Authorised Officers who have the power to visit and inspect premises of disability service providers (132B), and more. For more information about the work of DSC, please see What We Do.
To read the Disability Act 2006 in full and understand more about DSC functions and powers, you can visit the Victorian Legislation and Parliamentary Documents website.
Level 20, 570 Bourke Street,
Melbourne, Victoria, 3000 Australia
Call for enquiries or complaints - 1800 677 342
Email for enquiries or complaints - firstname.lastname@example.org