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Telephone: 1800 677 342

Our work in the sector

To assist the sector in preventing and responding effectively to abuse and neglect, we are working across three key areas:

Pilot program on early indicators of concern

We have commenced a participatory research project to test an ‘Early Indicators of Concern’ tool across various disability support settings.

The goal is to build an evidence base and then share the learnings with the broader sector through training and resource development.

Led by people with a disability who are represented on a Project Advisory Group and  community researchers, Professor Peter Oakes from the University of Hull,  Associate Professor Sally Robinson from  Southern Cross University, Felicity Baker and Melissa Murphy from the University of Melbourne will help guide the research.

The pilot involves three disability service providers that support people with an intellectual disability or Acquired Brain Injury trialling a multi-level approach to addressing early indicators of concern that includes:

  • training staff and families on indicators of concern
  • conducting music workshops to promote positive and equal communication and a shared sense of community
  • upskilling staff to provide effective supervision.

The findings of this research will be shared across the sector in collaboration with people with disability.

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Collaborating with the sector

Drawing on our expertise and data, we also collaborate with other sector organisations on projects that support people with disabilities to live a life free of violence, abuse and neglect.

Organisations we work with include:

  • Victorian Skills Commissioner
  • Lifeline Australia
  • Women with Disabilities Victoria
  • National Disability Services (Victoria)
  • Future Social Service Institute
  • SCOPE
  • VALID
  • Action on Disability within Ethnic Communities (ADEC)
  • Balit Naurrum
  • Family Safety Victoria
  • NDIS Quality and  Safeguards Commission

Collaboration examples

We  are working with the Future Social Service Institute on their Certificate III and IV Disability Support Worker course, sharing our knowledge of complaints and abuse prevention.

We supported the development of the accredited course Introduction to the NDIS through the Victorian Skills Commissioner Project Steering Committee. Launched on 15 June 2018 exclusively within TAFEs, the course will ensure students gain the requisite entry level skills, knowledge and understanding to work effectively alongside NDIS participants, including the importance of recognising and responding appropriately to violence, abuse, and neglect.

We have provided significant input on the Family Safety Victoria (FSV) Inclusion and Equity Blueprint and joined FSV’s Diverse Communities and Intersectionality Working Group. We work with FSV to deliver sessions on the issues and barriers faced by people with disability who are trying to access the broader system.  We have also advised on their risk management frameworks and ways to establish inclusive processes in their Victoria-wide safety hubs.

We have joined  Women with Disabilities Victoria’s advisory group to develop Our Right to Safety and Respect. These are guidelines for developing resources with women with disabilities about safety from violence and abuse, which also include a video resource and video guide developed by and for women with disabilities.

We are working with SCOPE on their Speak Up and Be Safe from Abuse project that has developed tools and resources to support people with complex communication needs to report abuse, and to build capacity of  service providers to support people who have experienced or are at risk of abuse. The group investigated the suitability of the current training package and toolkit for children and their caregivers

We have worked with the Lifeline DV Alert program team to ensure their accredited training is relevant to the broader disability sector. We delivered a keynote address to their national trainers on how to include both a gender and ableism lens to their work and why this was important.

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Education and information

Our outreach into the community includes information and training on how people with a disability, family, friends or support workers can access our services to address issues of abuse and neglect.

In September 2017 we held a major forum on best practice in abuse prevention and response.  More than 400 people across Victoria attended the Preventing and responding to abuse and neglect: guidance for Victorian disability service providers forum.

With more than a dozen speakers, including people with a disability, service providers and sector specialists, we covered:

•           early indicators of concern for people with learning disabilities

•           strategies for preventing abuse and neglect

•           approaches for safeguarding the rights of people with a disability without a guardian

•           international perspectives on safeguarding

•           the role of Victoria’s disability workforce in responding to abuse.

A popular session was Lyn Rowe’s, who spoke about ways that support workers can make people feel safe in a service. Touching on issues of respect, control, inappropriate behaviour and best practice in responding to abuse, Lyn reminded us of a critical component of preventing and responding to abuse: “see the person, not the disability”.

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Level 20, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au