- Making a complaint
- Abuse prevention
- About us
Includes the four As of successful complaints resolution. Free workshops in Melbourne and Geelong in early December.
We tell you about Robby's complaint and how we helped.
Arthur is a strong believer in people’s right to make choices about their own lives.
'Intertwined 'is a festival of art, music and meditation all led by people with disability. Vote now to support!!
Gary explains his artwork for us. The result forms the basis of a new brochure and magnet now available for pre-order.
We tell you about some new rules for the Disability Services Commissioner to make it easier for us to help keep you safe
Recent media reports have drawn attention to the issue of abuse, assault and neglect of people with a disability.
We want to know what can be done to improve services? What are examples of good practice?
Every year we write a big report called the Annual Report. This is the plain English version of that report.
Resources from our Forum are now available for download including videos, Powerpoint presentations and more.
A report tabled in Parliament this week highlights challenges for people with disability in the transition to the NDIS.
A new downloadable resource from DSC.
Strengthened oversight of incident reports, deaths and matters of abuse and neglect
In this newsletter we will tell you how we investigate complaints.
DSC and Victoria Police have signed a protocol to help ensure effective, collaborative investigative practices.
DSC has the power to conduct ‘own initiated’ investigations into allegations of abuse and neglect in disability services
DSC Authorised Officers have the power to visit and inspect Victorian disability service provider’s premises, effective
DSC and the Victorian State Coroner have today signed a Memorandum of Understanding.
DSC now has additional oversight powers to improve the safety and wellbeing of Victorians with a disability.
Starting 31 July 2017, DSC will be responsible for reviewing deaths that occur in Victorian disability services.
A new video from DSC about how we help to resolve complaints about Victorian disability services.
The Victorian Electoral Commission shares info about supporting Victorians with a disability to participate in elections
A letter from the Commissioner published in the Bendigo Advertiser on 8 June 2017.
At this forum you will learn more about what this increased oversight will mean for the delivery of disability services.
The Disability Services Commissioner was pleased to present the 2017 Best Achievement in Speaking Up Award.
You can talk to us about your concerns and think about your next steps.
A newly published paper from DSC: ‘Disability services complaints data (2007 - 15): What have we learned so far?'.
Everyone, including people with disability, has the right to access the justice system.
Speaking Up is Important – a recap of the 2017 Having A Say Conference.
We are running a free information session on April 27 on the requirements of annual complaints reporting for FY 2016-17.
A letter from the Commissioner published in the Ballarat Courier, the Ararat Advertiser and the Stawell Times-News.
Note - the two positions listed here are now closed.
How DSC provides independent oversight of Category One incident reports and what questions we ask in our review.
2016 was a big year for DSC. We celebrate our top achievements of the year.
IDPWD campaign sharing stories from Victorians with disability, raising awareness of lived experiences of disability.
DSC to have expanded oversight and new own motion powers to investigate abuse in Victorian disability services.
DSC uses a person-centred approach. When people raise a complaint with us our focus is on the person with a disability.
The DSC Capacity Development team is delivering awareness, information and education to the Victorian disability sector.
The 2016 DSC Annual Report highlights the important role played by disability support staff in safeguarding rights.
DSC launches a new device-responsive website to improve accessibility for people with a disability.
Did you know that the DSC ACR Tool can now be your organisation’s year-round complaints register?
Connecting with people with disability and their families at the 2016 RIDE Expo in Wantirna.
NDS has just released a new resource on 'Conducting Investigations, a guide for Victorian service providers'.
The Complaints Resolution and Capacity Development teams at DSC have been recognised by SOCAP Australia.
Deputy Commissioner Miranda Bruyniks helped to launch a new initiative promoting inclusive sport & recreation.
Deputy Commissioner Miranda Bruyniks spoke at an NDS forum on 'Investigating Abuse', part of the Zero Tolerance Project.
Connecting with people with disability and their families at the 2016 Disability Recreation & Respite Expo in Moorabbin.
Find out about your rights in a group home in our latest plain English newsletter, featuring a story from Sarah.
Deputy Commissioner Miranda Bruyniks was on Plenty Valley FM talking about the NDIS rollout and complaints to DSC.
The Minister for Housing, Disability and Ageing has requested that DSC broaden its scope of incident report reviews.
Level 20, 570 Bourke Street,
Melbourne, Victoria, 3000 Australia
Call for enquiries or complaints - 1800 677 342
Email for enquiries or complaints - firstname.lastname@example.org