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26th November 2018
Note – this letter was sent electronically to Victorian disability service providers by Arthur Rogers, the Disability Services Commissioner, on 21 November 2018.
Dear CEO of <Organisation>,
Notice of Advice: Systemic issues arising from the review of disability service provision to people who have died
I write to provide you advice in your capacity as a provider of disability services under the Disability Act 2006.
This advice relates to practices occurring within Victorian disability services that could place people with disability at risk of health complications or death.
At the request of the Minister for Housing, Disability and Ageing, we undertake inquiries and investigations into expected and unexpected deaths reported to our office by the Department of Health and Human Services or the State Coroner. The object of these inquiries and investigations is to understand any issues in the provision of services; to consider any actions that services could take to address these issues; and to ultimately improve the provision of disability services.
Through this work to date, we have identified the following critical areas requiring immediate attention by all disability service providers:
DSC staff will be presenting at the NDS Quality and Safeguarding Forums to be held in November / December of this year, on the key findings and issues arising from our review of disability service provision to people who have died.
I have also written to the Secretary of the Department of Health and Human Services and the CEO of the National Disability Insurance Agency to bring these issues to their attention.
I look forward to working with you on these important issues over the coming year to improve the safety and wellbeing of the people with a disability that we all serve.
Disability Services Commissioner
 Disability Act 2006, s.17(1)(da)(i).
Level 20, 570 Bourke Street,
Melbourne, Victoria, 3000 Australia
Call for enquiries or complaints - 1800 677 342
Email for enquiries or complaints - firstname.lastname@example.org