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Complaints about Victorian Disability Services

Copy of resource - Complaints about Victorian Disability Services

12th April 2022

We have updated a resource that aims to help people find the right organisation to speak to about their complaint.

Who is it for? 

  • Anyone who would like to make a complaint about a Victorian disability service.
  • Service providers, who are in contact with people who receive disability services and need information about making a complaint.

We have created many resources since we first opened our doors in 2007. One of our more popular resources was the A5 – magnet “Complaints about Victorian Disability Services from 1 July 2019”. We created this when the NDIS Commission commenced in Victoria. It was designed to help people who were transitioning from state funded disability services to the NDIS find the right place to make their complaints.

Almost three years later, and prompted by several request for copies of it, we have updated the resource and made it available online.

You can download the resource as a PDF here: Complaints about Victorian Disability Services – 2022

Content is available in HTML here: https://www.odsc.vic.gov.au/complaints-about-victorian-disability-services/

This is accessible and allows services to distribute this information by sharing link.
If these versions are not accessible for you, please contact us.


 

For more information about what complaints we can help you with, see our article titled “Confused about where to make a complaint”

<https://www.odsc.vic.gov.au/2022/02/07/confused-about-where-to-make-a-complaint-about-a-disability/>


 

You might be interested in our latest new resources:

Managing Deteriorating Health 
<https://www.odsc.vic.gov.au/2022/02/21/deteriotinghealthposter/>

Safe Mealtimes
<https://www.odsc.vic.gov.au/2020/10/09/safe-mealtimes-2/>

Occasional Paper No. 3: Learning from reviews of Victorian disability service provision to people who have died 2017 to 2021 – A reflection for future safeguarding.

<https://www.odsc.vic.gov.au/2021/10/11/dsc-occasional-paper-no-3/>

 

 

Level 30, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au