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Annual reports

2018-19 Annual Report

Cover image of the DSC 2018-19 Annual Report In October the 2018-19 Annual Report was tabled in Victorian Parliament. This report details the work undertaken by DSC, including:

            • 1513 Enquiries and complaints, including 1101 enquiries and 469 complaints
            • 985 Incident reports, including 797 incident reports and 188 deaths reported
            • 59 presentations and information sessions reaching over 2,000 people
            • as well as completing and launching the Building Safe and Respectful Cultures (BSRC) project on abuse prevention.

Download 2018-19 Annual Report in PDF (1454KB)

A review of disability service provision to people who have died 2018-19

The review is our first to cover an entire year and details the results investigations into the quality of care provided to people with disability who have died, completed in 2018-19. The recent review identifies significant issues of concern that mirror many of our inaugural 2017-18 report findings.

Our major concerns include:

          • the number of cases in which assessment and support plans about mealtime support were not followed by the disability service
          • the lack of communication assessments and communication plans to support people with a disability to communicate their specific needs, and exercise choice and control over their lives
          • poor management of health conditions, especially bowel management and managing deteriorating health
          • poor record keeping by disability services, including missing and illegible case notes and inaccurate and outdated information, resulting in gaps in critical information to ensure that all staff provide appropriate and safe support, and
          • inconsistent application of policies and procedures.

Download Review of disability service provision to people who have died 2018-19  (PDF 808KB)

2017-18 Annual Report

With reflections on learning gained from the complaints brought to Disability Services Commissioner (DSC), the DSC Annual Report is a helpful resource for anyone wanting to gain an understanding of complaints about the Victorian disability sector.

Download 2017-18 Annual Report in PDF (2MB)

Download 2017-18 Annual Report in DOC (429KB)

 

 

Review of disability service provision to people who have died 2017-18

On 12 September 2017, the Minister for Housing, Disability and Ageing requested that the Disability Services Commissioner inquire into and, at the Commissioner’s discretion, investigate the provision of disability services for Victorians in receipt of disability services at the time of their death.

This is the inaugural Review.

Download Review of disability service provision to people who have died 2017-18  (PDF 753KB)
Download Review of disability service provision to people who have died 2017-18  (DOC 389KB)

Click here for more information.

 

Previous Annual Reports

2016-17 DSC annual report

Download in PDF (2MB)

Download in DOC (858KB)

2015-16 DSC annual report

Download in PDF (2MB)

Download in RTF (403KB)

2014-15 DSC annual report

Download in PDF (1.86MB) 

Download in RTF (362KB)

2013-14 DSC annual report

Download in PDF (1.14MB)

Download in RTF (392KB)

2012-13 DSC annual report

Download in PDF (1.62MB)

Download in RTF (388KB)

2011-12 DSC annual report

Download in PDF (991KB)

Download in RTF (290KB)

2010-11 DSC annual report

Download in PDF (1.28MB)

Download in RTF (870KB)

2009-10 DSC annual report

Download in PDF (752KB)

Download in RTF (883KB)

2008-09 DSC annual report

Download in PDF (2.03MB)

Download in RTF (467KB)

2007-08 DSC annual report

Download in PDF (1.42MB)

Download in RTF (276KB)

Level 20, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au