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Telephone: 1800 677 342

Making a complaint

To make a complaint about an NDIS funded service please visit the NDIS Quality and Safeguards Commission website

If you are unhappy with the disability service provided by your regulated Victorian disability service provider, you can talk to us. You can make an enquiry, ask for information, receive coaching on how to talk to your service provider or make a complaint.

In this section, you can learn more about:

Ready to make a complaint? Call us directly on 1800 677 342 to make a complaint about a Victorian disability service.

Level 30, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au